TGMetrics
Bitpanda Official Telegram Group
VSN · VisionMembers and Members online Over Time
5 snapshots since 2026-09-06First day of tracking. Both lines fill in with each daily snapshot.
Trust Signals
Mixed signals 73Confidence medium: based on 107 messages, 3 snapshots, tracked since today. Scores start at 60 and move with each signal; nothing scores 100.
- 5 of 11,740 members posted this week, more than 84% of groups its size (+14)
- 3.1% of members online, more than 58% of groups its size (+2)
- Spam score 15: conversation is mostly organic (+4)
- Only 6 days old (-3)
Community Activity
Last 7 days, from collected messagesVery few members are actually talking for a group this size. Counts come from messages the collector has read so far; they grow as history accumulates. No individual member is identified or stored.
VSN Price
CoinGecko, 2026-09-06 17:26 UTCDiscussion Pulse
110 member messages, last 7 daysKey Facts
| Handle | @bitpanda_community |
| Type | Telegram group |
| Members | 11,740 |
| Official for | Vision (VSN) |
| VSN price | $0.0406 -0.4% |
| Posts per day | 20.4 |
| Members online | 405 |
| Controversy | 8 / 100 |
| Trust score | 73 / 100, mixed signals, medium confidence |
| Lookalike handles | 0 |
| Tracked since | 2026-09-06 |
Group Activity
Hours from the last 600 messagesThe group averages 20.4 messages a day, with 0.3 replies per message on average and 17% of messages getting at least one reply. 405 members were online at the last check, 3.4% of the group. Busiest hours are 11:00, 12:00, 18:00 UTC.
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About Bitpanda Official
Written from the data, 2026-09-06Bitpanda Official is the community group for Bitpanda, a cryptocurrency and digital asset trading platform. The group has 11,740 members and has been operating since August 2018. It is primarily moderated by the Bitpanda team, who provide customer support, address technical issues, and solicit feedback on platform features.
Over the past week, the group averaged 15 organic messages per day from 5 active senders, with an 83% positive sentiment score. Activity levels are higher than 84% of groups of comparable size, and the 3.1% member-to-online ratio exceeds 58% of similar groups. Conversation is predominantly organic with a spam score of 15.
Members discuss trading features, account support, platform updates, and feedback on the user interface. Discussion is multilingual, primarily in German, French, and English. The group serves as a direct channel for users to escalate support tickets and receive responses from Bitpanda staff.
What gets posted. Members ask questions about account verification, deposit and withdrawal processes, platform features like Fusion trading, cashback campaigns, precious metals trading, and tax implications of holdings. The Bitpanda support team responds to escalated issues, directs users to support tickets for complex problems, warns against scams and impersonators, and collects feature requests. Members also share frustrations about trading pair availability, user interface usability, and market volatility affecting their holdings.
Who it is for. This group is useful for Bitpanda account holders who need customer support, have questions about deposits and withdrawals, or want to provide feedback on platform features. It is not designed for general cryptocurrency discussion or trading advice unrelated to the Bitpanda platform.
Key Takeaways
- Bitpanda staff actively monitor the group and respond to member inquiries, with responses typically provided within hours.
- The group explicitly warns members against scammers impersonating Bitpanda via private messages and calls, with repeated reminders to use official support channels only.
- Members frequently request features that the team says have been pending for years, suggesting a gap between user expectations and development timelines.
- Most posted content consists of support questions and troubleshooting rather than community discussion or market analysis.
- Vision (VSN), a token mentioned in the metrics, ranks 206 on CoinGecko by market cap, is down 81.78% from its all-time high, and has seen limited trading volume relative to its market cap.
Before You Join
- Members should verify they are communicating with official Bitpanda channels only; the group warns repeatedly that private messages and calls claiming to be from Bitpanda are scams.
- The group is tracking for only six days, so historical activity patterns and growth trends are not yet established.
Bitpanda Official is a crypto Telegram group with 11,740 members, ranked 846 of 7,145 indexed communities by size and 522 among groups. It posts about 20.4 times a day. At the last check 405 members were online, 3.4% of the group. Its trust score is 73 of 100 (mixed signals). It is the community listed on CoinGecko for Vision (VSN), market cap rank 206.
Source: Telegram's public data for @bitpanda_community, collected by TGMetrics. Figures as of 2026-09-06. See the methodology.
Frequently Asked Questions
Is Bitpanda Official a legitimate community?
Yes, it is the official Bitpanda group moderated by the Bitpanda team since August 2018. However, members should be aware that scammers impersonate Bitpanda via private messages; the official group repeatedly warns against engaging with unsolicited contact outside the Telegram group.
How active is this community?
In the past week, the group averaged 15 organic messages per day from 5 senders, with activity levels higher than 84% of groups its size. The 3.1% online-to-member ratio exceeds 58% of comparable groups.
What do members discuss in this group?
Members ask technical support questions about account verification, deposits, withdrawals, and platform features like Fusion trading and precious metals. The Bitpanda team responds to escalated issues, collects feature requests, and warns against scams. Discussion also includes feedback on user interface usability and frustration about trading pair availability.
How do I join Bitpanda Official?
The group is public and can be joined via the Telegram handle @bitpanda_community. No special requirements or invitations are needed.
Is there a token associated with this community?
The metrics reference Vision (VSN), which ranks 206 by market cap on CoinGecko. However, this token is not discussed in the community messages reviewed and does not appear to be central to the group's purpose.
How quickly does the Bitpanda team respond to questions?
In the messages reviewed, the Bitpanda team typically responded within hours to member inquiries, either answering directly or directing users to submit support tickets for complex issues.
What should I do if someone claiming to be from Bitpanda contacts me privately?
The group explicitly warns that private messages and calls claiming to be from Bitpanda are scams. Members are instructed to use only official support channels and never respond to unsolicited contact.
Is @bitpanda_community the official Vision Telegram?
Yes. It is the Telegram community listed for Vision (VSN) on CoinGecko, market cap rank 206.
How do I verify the official link?
Open the project's own website or its CoinGecko listing and follow the Telegram link from there. Official handles never ask for seed phrases or wallet connections in chat.
How is the trust score calculated?
Every community starts at 60 and each signal moves it by a stated weight, measured against communities of similar size in this index. Groups are scored on how many members actually post, share online, spam share, join bursts, growth smoothness, and age. Thin data caps the score and lowers confidence; nothing scores 100.
What is the VSN price right now?
Vision trades at $0.0406, -0.4% in 24 hours and +8.8% in 30 days, with a market cap of $152.6M. Prices come from CoinGecko and refresh every two hours.
How often is this updated?
Member counts are snapshotted at least daily, hourly for active channels. Post metrics are re-read at 1 hour, 24 hours, and 7 days after posting.